At Toitoi, aroha is at the centre of all we do.
We love people and love what we do. We always show manaaki, acting with respect, generosity and kindness – it’s how we welcome people, how we hold ourselves and our guests, and how we say goodbye. Our whānau, whakapapa and relationships ground us.
We are all kaitiaki/guardians of this taonga, honouring its past, part of its present and responsible for its future. We are held accountable for our decisions and take pride in looking after ourselves, our people, our buildings and the environment.
We nurture curiosity and creative expression, in ourselves and those around us. We embrace our different perspectives and aren’t afraid to innovate and explore all possibilities.
We all lead bravely – in our community, our teams and our industry. We take initiative, push ourselves and are not afraid to challenge the status quo. We take ownership and always act with honesty and integrity.
We are all equal in this kaupapa. We are inclusive – we laugh, cry, celebrate, and learn together and we enable the community to do the same.