Back to top


At Toitoi, we’re proud to be an inclusive and diverse venue. If you have particular access needs you’d like to discuss with us please feel free to get in touch via email -

Our space is wheelchair accessible and we have allocated accessible seats for each show, however these vary for different performances. We recommend accessible seats are booked at the Box Office, either in person, over the phone or you can email our accessibility specialist at

This helps us ensure we’re meeting all your needs ahead of time.

We are committed to improving our understanding of accessibility needs. If you see or think of something we could be doing better to ensure you have the best possible time at Toitoi, please let one of our team know, or get in touch. We’d love to hear from you.


We have two wheelchairs in the venue for patrons to use. When you get here please let one of our front of house team know you’ve arrived so we can ensure you have everything you need.

Bring your bestie

Service dogs are welcome at Toitoi. Please let our team know when booking so we can arrange appropriate seating for you. You can either pop into our Box Office on the corner of Eastbourne and Hastings Streets, email or phone us on +64 6 871 5289.

Sensory spaces

If you need a quiet space, away from crowds, to wait before the show begins, please email and let us know. We can arrange a suitable waiting area for you. If you would like a tour of the venue to familiarise yourself with our spaces prior to the show, please get in touch and we can arrange this for you.

Mobility Parking

If you need accessible carparks, there are two on Eastbourne Street, and four in the Baker Tilly Staples Rodway carpark. These are all free of charge. 

Getting into Toitoi

Toitoi has two street entrances, on Hastings Street. The Cushing Foyer entrance is level, while the Opera House entrance has a ramp or stairs.

Once inside Toitoi, the Opera House, Cushing Foyer and Functions on Hastings are all level entry.

To access the Opera House performance spaces, there are stairs or a lift to the Dress Circle, and stairs to the Grand Circle.

Our wheelchair seats are accessed via a corridor on the ground floor, which is signposted. If you’re not sure where to go, please ask one of our friendly Toitoi crew.

Audio loops

The Opera House is fitted with an audio loop in certain areas, which amplifies the sound of the performance for hearing aids. The sound quality can vary, however, so we advise those who require this loop to ring our Box Office on 06 871 5289 for advice on the best seats for any particular show.

Wheelchair accessible toilets

Wheelchair toilet facilities are standalone and located on the ground floor, accessed via Cushing Foyer. We have two unisex toilets at Toitoi – one on the ground floor (accessed via Cushing Foyer) and the other in the Dress Circle Foyer, which can also be accessed via the lift.


Sign up for our newsletter

Fill out my online form.

Contact Us


101 Hastings Street South, Hastings 4122, Hawkes Bay, New Zealand

Postal Address

Private Bag 9002 Hastings 4156,
Hawke's Bay,
New Zealand
More Contact Details

Toitoi - Hawke's Bay Arts & Events Centre - Copyright © 2022

Disclaimers and Copyright
While every endeavour has been taken by the Toitoi - Hawke's Bay Arts & Events Centre to ensure that the information on this website is accurate and up to date, Toitoi - Hawke's Bay Arts & Events Centre shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. Toitoi - Hawke's Bay Arts & Events Centre cannot accept any liability for its accuracy or content. Portions of the information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.

© Toitoi - Hawke's Bay Arts & Events Centre - / +64 6 871 5289 /