In an effort to protect the community against the spread of COVID-19, Hastings District Council has cancelled several upcoming shows at Toitoi – Hawke’s Bay Arts & Events Centre and temporarily closed the Box Office to the public until further notice.
Menopause The Musical, The Tapeface Show and International Comedy Allstars have all been cancelled.
All tickets to cancelled shows will be refunded via Ticketek.
All purchased tickets will receive a full refund.
If you purchased tickets online or over the phone by credit or debit card, you will be refunded in full (including ticket insurance premium, if relevant). You do not need to take any action for this to happen. Please allow up to 14 working days for the refund to appear in your account.
If your credit or debit card has been permanently closed/cancelled, or the card has expired, please phone Ticketek with updated bank details, on 0800 842 538 in order to process your refund.
If you do not provide the correct details, we will be unable to refund your tickets.
If you purchased tickets in an Agency using cash or EFTPOS, you will receive a full refund to a bank account. Please phone Ticketek on the above number to supply your bank account details so we can process your refund.
If you are unable to reach us, please email email@example.com with the details of the event you purchased to, and your updated bank details.