Toitoi has a dedicated Box Office for ticket sales, and is an agency for Ticketek. Our Box Office opens on December 16, 2019, is on the corner of Eastbourne and Hastings Streets. Our lovely ticketing crew would love to help you with tickets for events here at Toitoi and nationwide.
Box Office hours (except for public holidays):
|Monday to Friday||9am - 5pm|
|Saturday||10am - 1pm|
Our Box Office is also open for an hour before every show at Toitoi, with our team happy to offer advice or answer any questions you may have. They’re always ready with hot tips on great upcoming shows and the best ways to get around our various venues.
Service and Transaction fees
We believe in being straight up, so here is all the information you need on our transaction and service fees when booking tickets for Toitoi shows.
There is a standard service fee on each ticket you purchase, as follows:
|Ticket price||Service fee (per ticket)|
Transaction fees only apply should you wish to have your tickets posted to you. Standard NZ Post is $2.50 per transaction. A standard courier is $5.50 per transaction and rural courier is $7.50 per transaction.
Credit card charges may also apply and vary per event, but usually there is an additional cost for this. You can use your debit or eftpos card at the Box Office to avoid these charges.
You can book tickets for Toitoi shows over the phone through the Ticketek call centre on 0800 842 538. Their staff are more than happy to answer any questions you may have about shows, can offer advice on seating and any other venue queries you may have.
At Toitoi, most of our shows have allocated seating, however some will be general admission, so be sure to check your tickets carefully when booking.
We have allocated accessible seats for each show, however these vary for different performances. We recommend accessible seats are booked through our Box Office so we can make sure we’re meeting all your needs ahead of time.